Q. How do I set up my POP3 email account in Microsoft Office Outlook?
There are 9 (nine) screen shots, so make sure to scroll all the way down and follow all of the steps.
- If possible, use Microsoft Office Outlook, NOT Microsoft Outlook Express. You will run into many problems with Express (these instructions are not for Express).
- All entries into Outlook MUST be done in lowercase (NO CAPITAL LETTERS) except for Your Name.
To configure Outlook with a new email account, please use the following procedure:
- Click on the Start Menu.
- Go to All Programs, then Microsoft Office, then select Microsoft Outlook.
- Once you have opened Outlook, click on the Tools Menu.
- Click on “E-mail accounts” at the bottom of that menu.
- Click add a new E-mail account.
- Click Next.
- Check POP3, then click next.
- All entries into Outlook MUST be done in lowercase (NO CAPITAL LETTERS) except for Your Name.
- Fill in the appropriate information. You MUST make sure that all of this information is filled in correctly (and spelled correctly) or it won't work and you will get an error.
- In Your Name: Fill in whatever name you what to show up in others’ e-mail.
- E-mail address: has to be filled in with the full e-mail including YOUR domain name – for example – joe@yourdomainname.com.
- For Incoming mail server you will put – canaduh.ca
- For Outgoing mail server you will put – mail.canaduh.ca
- For Username, this has to be filled in with the full e-mail including YOUR domain name – for example – joe@yourdomainname.com (take a look at the picture below)
- For Password put your password. (**It is CaSe sensitive so you need to put it exactly as it appears)
- Check the box that says remember password (if it isn't checked already).
- Click the More Settings button.
- Click the Outgoing Server tab and check the box that says "My outgoing server (SMTP) requires authentication."
- Then click the button that says "Log in to incoming mail server before sending email."
- Then click OK.
- You should then see the previous screen again.
- Click the Test Account Settings button.
- You should see the program processing, then you should see all green check marks.
( If you see anything but green check marks, contact CommunityAdmin at 888-869-2202)
- Then click Close and you should see the previous screen again.
- Click Next.
- Click Finish.
- Then click “send and receive” in the main Outlook window and you should send/recieve your emails!
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